RAHAYU, A.; ESTER, R. S. Bukti Fisik, Daya Tanggap dan Empati dalam Mempengaruhi Kepuasan Konsumen Studio Shutterkeep Photography Cileungsi: Physical Evidence, Responsiveness and Empathy in Influencing Consumer Satisfaction Shutterkeep Photography Studio Cileungsi. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, v. 3, n. 02, p. 137 - 146, 31 Dec. 2022.