Rahayu A, Ester RS. Bukti Fisik, Daya Tanggap dan Empati dalam Mempengaruhi Kepuasan Konsumen Studio Shutterkeep Photography Cileungsi: Physical Evidence, Responsiveness and Empathy in Influencing Consumer Satisfaction Shutterkeep Photography Studio Cileungsi. ekomabis. :. J. ekonomi manaj. n.a. [Internet]. 2022Dec.31 [cited 2026May2];3(02):137 -146. Available from: https://www.journal.lppmpelitabangsa.id/index.php/ekomabis/article/view/265